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Help Desk (Documentation)
If you have a support question about your web hosting account, please check out the FAQ below.
If the documentation's below doesn't answer your questions, you may email us at support@ip01.net

SSH (Telnet)

ip01.Net provides a Ip01 form of Telnet called SSH. We have implemented SSH, which is an excrypted form os telnet which not only guarantees the safety of your account, but the entire server as well.

Here are the simple instructions for requesting and using SSH on our servers:

1) Requesting SSH

  • Send us a note via our support form requesting that you would like SSH or Telnet installed enabled for your account. Please be sure to let us know your username and domain name so that we can identify you. Your ssh/telnet username and password will be the same as your account username and password.
  • We can have your SSH access enabled within 24 hours, but it usually takes only a few hours.

2) SSH Client

  • Be sure your Telnet client is compatible with SSH.
  • We cannot provide technical assistance or guarantee that your SSH client will work with our servers although most do.
  • We recommend using an SSH client called PuTTY. It is very easy to use, install and we recommend it for use with our servers. Please find our instructions below.

3) Installing PuTTY

  • You can download a copy of the client from here.
  • Run the .exe file
  • Where it asks for Host Name, enter your domain name.
  • Under Protocol, select the SSH (for encrypted transmission) or telnet option.
  • Under Saved Sessions, enter your domain name and click Save.
  • Click the Open button to start your session.
  • A new window will open and you will be prompted for your username and password.
  • In the future all you need to do is load your old settings and logon.

Having problems? If you cannot get SSH to work, please be sure to fill out our support form.

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