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Help
Desk (Documentation)
If
you have a support question about your web hosting account, please
check out the FAQ below.
If the documentation's below doesn't answer your questions, you may
email us at support@ip01.net
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SSH
(Telnet)
ip01.Net provides
a Ip01 form of Telnet called SSH. We have implemented SSH,
which is an excrypted form os telnet which not only guarantees
the safety of your account, but the entire server as well.
Here are the simple instructions for requesting and
using SSH on our servers:
1) Requesting
SSH
- Send us a note via
our support form requesting
that you would like SSH or Telnet installed enabled for
your account. Please be sure to let us know your username
and domain name so that we can identify you. Your ssh/telnet
username and password will be the same as your account username
and password.
- We can have
your SSH access enabled within 24 hours, but it usually
takes only a few hours.
2) SSH
Client
- Be sure your Telnet
client is compatible with SSH.
- We cannot
provide technical assistance or guarantee that your SSH
client will work with our servers although most do.
- We recommend
using an SSH client called PuTTY. It is very easy to use,
install and we recommend it for use with our servers. Please
find our instructions below.
3) Installing
PuTTY
- You can download a
copy of the client from here.
- Run the .exe file
- Where it asks for
Host Name, enter your domain name.
- Under Protocol, select
the SSH (for encrypted transmission) or telnet option.
- Under Saved Sessions,
enter your domain name and click Save.
- Click the Open button
to start your session.
- A new window will
open and you will be prompted for your username and password.
- In the future all
you need to do is load your old settings and logon.
Having problems?
If you cannot get SSH to work, please be sure to fill out our
support form.
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